Common queries answered
Frequently asked Questions
Cannabis is placed in a sealed bag and then vacuum sealed again before being placed in a box..
We only ship to Australian addresses
- Browse through our store and add items you would like to our cart.
- Checkout securely and safely using PayID,Bank Transfer or Bitcoins
- Your order will be fulfilled and shipped once PAYMENT is RECEIVED. You will have a tracking number within 1-2 business days of sending payment.
- If you do not send payment within 48 hours your order will regretfully be canceled
Navigate to the order tracking page to track your order
If you like to add or edit your order, we ask of you to make a brand new order with the correct adjustments and email us regarding your old order so we can cancel it.
If you want to cancel your order that is not processed yet, you can go into the system and cancel .
Please email us at firstname.lastname@example.org with your order number being the subject line.
Yes, all of our images are taken by our own photographers and of our very own products. You may notice the product images changing over time to reflect new and different products.
If you do not get your package within 3 business days of the expected arrival date, let us know and we will file a trace with Australian Post.
If a trace is filed, Australian Post will start an investigation (which can take up to 5 business days to complete). If they locate the package, they will ship it to you and you will get it a few days later.
Due to a recent increase of lost, delayed, and seized packages by Australian Post, n
Apologies for any inconvenience and please contact us for any questions.
If you are tracking your package on Australian Post’s website and it has not updated in sometime, it is most likely due to your package missing a scan, which is fairly common. Usually if you check back within 24 hours this will be update.